Privacy Policy
We use your project data, uploads, and activity only to run Thesion, protect the workspace, and support your account.
In a nutshell
Information we collect
We collect the data needed to create your account, store your work, and keep the workspace running.
When you sign in, we may collect account details such as your name, email address, and authentication data.
When you use the product, we process the projects you create, the prompts you submit, the citations you add, the notes you write, and the files you upload.
We also collect billing, usage, and diagnostic information so we can operate the service, prevent abuse, and troubleshoot issues.
- Account and sign-in data
- Workspace content, uploads, and citations
- Usage, billing, and support records
In a nutshell
How we use information
We use your information to deliver the editor, AI features, citations, exports, and account management tools.
We use account and workspace data to provide the product features you request, save your progress, and keep your content synchronized across sessions.
We may also use data to personalize the workspace, improve reliability, detect security issues, and respond to support requests.
If we use third-party providers for storage, authentication, payments, or AI processing, they only process data as needed to provide those services to Thesion.
In a nutshell
Sharing and disclosure
We share information only when it is needed to run the service or when the law requires it.
We do not sell your personal information.
We may share data with vendors who help us run the platform, such as cloud infrastructure, authentication, payment, and AI providers.
We may also disclose information if we believe it is necessary to comply with law, enforce our terms, protect users, or investigate abuse or security incidents.
In a nutshell
Retention and deletion
We keep data for as long as it is needed to provide the service and meet legal or operational requirements.
We generally keep account and workspace data while your account remains active and for a reasonable period afterward if needed for security, billing, support, backups, or legal obligations.
You can request help with deletion or account cleanup through the support path in the app, subject to identity verification and retention obligations.
In a nutshell
Security
We use reasonable safeguards to help protect your information, but no online service is perfectly secure.
We use authenticated access, transport encryption, and provider-level security controls to help protect stored data.
You should protect your account credentials, avoid sharing access with unauthorized users, and only upload content you are authorized to use.
In a nutshell
Your choices and rights
You can manage your projects and ask us for help with access, export, or deletion requests.
You can edit, remove, or organize your own workspace content inside the product.
Where applicable, you may have rights to access, correct, export, or delete certain personal data, and to object to or restrict certain processing.
To make a privacy request, use the support controls in the app or the contact details associated with your account.
In a nutshell
Children's privacy
Thesion is not intended for children under the minimum age required by local law.
We do not knowingly collect personal information from children under the age that applies in your jurisdiction.
If you believe a child has provided us personal information, please contact us so we can review and address the issue.
In a nutshell
Changes to this policy
We may update this policy as the product evolves, and the current version will always live on this page.
If we make material changes, we may update the effective date or otherwise notify you in the product when appropriate.
Your continued use of Thesion after a policy update means you accept the updated policy to the extent permitted by law.
Need help with privacy?
Use the support controls in the app if you want to ask about access, export, deletion, or how specific data is handled.
Open the workspace to find support controls